Help

Client library support

Please ensure that you are using the latest release, and then raise an issue on the appropriate GitHub project:

Please note that some of the client libraries are not supported by Structurizr Limited.

Cloud service/on-premises installation support

Use the help widget at the bottom right of the page to get in touch and raise a ticket. Please include:

  1. A short and precise description of what you're trying to do, and the question/problem.
  2. Some context (e.g. your workspace ID, the URL of the page where you are having problems, cloud service or on-premises installation, client library or browser-based workspace editor, etc).

Priority support is given to our paying customers (please sign in first).

Alternatively, for non-urgent queries or discussion, you can ask a question on the Google Group or the Slack group.